Scenario: ECC or R/3 being the lead system |
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| 18 Nov 2005 |
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It is not possible to maintain 1:1 mapping between ECC or R/3 and CRM Roles while downloading the customers from ECC or an R/3 system to CRM. Account groups are mapped to the customer classification, which is BP Role CRM000. We could control the mapping between CRM and ECC or R/3 by entering the ECC or R/3 account group in CRM BP while creating it. This is not possible without modifications to R/3 Plug-In while downloading the customers from ECC to CRM.
MAPPING R/3 ACCOUNT GROUPS AND CRM ROLES
 Home: Introduction
Part 1: Background information
Part 2: Technical information
Part 3: Scenario: CRM being the lead system
Part 4: Scenario results
Part 5: Configuration prerequisites in ECC or R/3 and CRM systems
Part 6: Scenario: ECC or R/3 being the lead system
Part 7: Maintain excluded functions
Review: Conclusion and more resources
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