CRM crash course update

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Last Updated: Mar 27, 2004

SAP CRM just got better. Get the latest news on SAP CRM enhancements along with whitepapers, webcasts and oodles of expert CRM advice in our updated crash course.
>>	What is CRM?
>>	What is SAP?

SAP to tap platform to boost CRM analytics

(26 Mar 2004)

SAP's new integration platform promises CRM customers some added analytics perks.

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NEWS:
>>	SAP to tap platform to boost CRM analytics (SearchCRM.com) 18 Mar 2004
>>	SAP's CRM chief: We're No. 1 (SearchCRM.com) 24 Mar 2004
>>	SAP's John Grozier says in-house is best (CRMBuyer) 23 Feb 2004
>>	SAP, Oracle challenge Siebel for top Gartner slot (DestinationCRM) 19 Feb 2004
>>	SAP wraps CRM gift for SMB market (SearchSAP.com ) 17 Nov 2003
>>	Tapping CRM for Sarbanes-Oxley compliance (SearchSAP.com) 11 Nov 2003
>>	Avid Technology's SAP CRM success (SearchSAP.com) 19 Feb 2003
>>	Sizing up mySAP CRM (SearchSAP.com) 16 Dec 2003


ADVICE:
>>	CRM analytics gets you closer to the customer TIP :Successful data mining & analysis provides a complete view of the customer, allowing businesses to make informed decisions.
>>	Business impact of an SAP CRM implementation ASK THE EXPERTS :How can I quantify the potential business impact of an SAP CRM implementation?
>>	Transferring legacy data to CRM and MSA ASK THE EXPERTS :Hi, let me transfer a question from a customer project I'm working on. The customer want to transfer legacy data to CRM ...
>>	Does CRM 3.1 require SAP Portal? ASK THE EXPERTS :I'm new in the CRM area in SAP. I have a few questions regarding version 3.1: Question 1: Does this version ...
>>	Integrating mySAP CRM with other packages ASK THE EXPERTS : When it comes to integrating mySAP CRM with other packages... How would you rate it? Easy/simple; quite some effort ...
>>	What's the future of mySAP CRM? ASK THE EXPERTS : I am not going to ask you specifically what SAP CRM can or cannot do. However, I would like to seek your opinion and ...
>>	Implementing marketing functionality using SAP CRM ASK THE EXPERTS : We want to implement marketing functionality using SAP CRM. We want to do campaign management, planning and controlling ...
>>	Advantages of CRM over SAP 4.6C ASK THE EXPERTS : Before SAP we ran on a legacy system. Now we have moved to SAP 4.6C. We have FI, CO, cash management, MM, discreet ...
>>	Integrate CRM with SAP R/3 ASK THE EXPERTS :How do we integrate the CRM with SAP R/3? Where do we mention the IP address of SAP R/3 server? What else is required?
>>	Post-installation best practices ASK THE EXPERTS :Where can I find documentation on the required post-install steps (RFC setup, communication, users, etc) from a Basis point ...
>>	People Centric UI and CRM 4.0 WEBCASTS :This webcast helps project managers and developers understand the features, functions and limitation of the People Centric ...
>>	CRM 3.1 Implementation Strategies WEBCASTS :Join us as we discuss the key technologies and features of mySAP CRM. Our expert will cover Web Application Server 6.30, ...
>>	Introduction to mySAP CRM and version 3.1 WEBCASTS :Join us as expert Srinivasa Katta provides an overview of mySAP CRM, including implementation strategies and features of the ...


WHITE PAPERS:
>>	Integrating CRM, ERP and e-business applications
>>	Analytical CRM
>>	A Business View of mySAP CRM

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