Scenario results

SAP R/3 and SAP CRM customer master data are based on two different data models. That makes for some tricky mapping issues, but veteran CRM guru Srinivasa Katta has broken down the process into this easy step-by-step guide.

The 1:1 mapping between CRM Customer BP Roles and ECC or R/3 account groups is configured for uploading the customers from CRM to ECC or R/3 systems. This is achieved by controlling the BP Role configurations and forcing the R/3 account group on the CRM customer when created.

MAPPING R/3 ACCOUNT GROUPS AND CRM ROLES

 Home: Introduction
 Part 1: Background information
 Part 2: Technical information
 Part 3: Scenario: CRM being the lead system
 Part 4: Scenario results
 Part 5: Config. prerequisites in ECC or R/3 and CRM systems
 Part 6: Scenario: ECC or R/3 being the lead system
 Part 7: Maintain excluded functions
 Review: Conclusion and more resources
This was last published in November 2005

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