- No database connections.
- No work processes.
- SAP MMC -> WP Table shows all processes as "ended".
- Errors found in "dev_disp":
C setuser 'tst' failed -- connect terminated
C failed to establish conn. 0
M ***LOG R19=> tskh_init, db_connect (DB-Connect 000256) [thxxhead.c 1102]
M in_ThErrHandle: 1
M *** ERROR => tskh_init: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 8437]
*** ERROR => W0 (pid 2460) died [dpxxdisp.c 11651]
*** ERROR => W1 (pid 2468) died [dpxxdisp.c 11651]
*** ERROR => W2 (pid 2476) died [dpxxdisp.c 11651]
. . .
*** ERROR => W11 (pid 2552) died [dpxxdisp.c 11651]
*** ERROR => W12 (pid 2592) died [dpxxdisp.c 11651]
my types changed after wp death/restart 0xbf --> 0x80
*** DP_FATAL_ERROR => DpEnvCheck: no more work processes
*** DISPATCHER EMERGENCY SHUTDOWN ***
DpModState: change server state from STARTING to SHUTDOWN
A connection to the database could not be established because either the SQL login specified in parameter "dbs/mss/schema" is set incorrectly or the SQL login was deleted from the database server. This parameter needs to be set in the DEFAULT.pfl system profile (under /usr/sap/<SID>/sys/profile). In the messages above, we see that the SQL login 'tst' is expected but it does not exist at the
Set the entry to the appropriate database owner. If the system is based on Basis <= 4.6 or if the system was upgraded from 4.x to 4.7 the database owner should be "dbo". But, if the system was installed from scratch and it's based on the Web AS 6.x the database owner should match the SID name in lower case. Example: if the SID is TST then the database owner should be "tst". If the parameter is set correctly in the DEFAULT.pfl profile check at the database level if the SQL login exists. If it doesn't, create it and give it database ownership to the <SID>.
TROUBLESHOOTING SAP STARTUP PROBLEMS
Scenario 1: Dispatcher does not start due to a port conflict
Scenario 2: Dispatcher dies due to a database connection problem
Scenario 3: SAP does not start at all: no message server and no dispatcher
Scenario 4: Users get 'No logon possible' messages when they attempt to log in
Scenario 5: The message server starts but the dispatcher doesn't
Scenario 6: Work processes die soon after they start
Review: Conclusion and more resources
This was first published in July 2005