Your company is growing and that means it's time to extend beyond the core SAP capabilities. Here we have gathered the most important information regarding BI, CRM and mySAP to help you make the right decisions as you move from SAP R/3 to mySAP or Enterprise.

TABLE OF CONTENTS

   Business Intelligence (BI)
   Customer Relationship Management (CRM)
   mySAP
  Business Intelligence (BI) Return to Table of Contents
Business intelligence (BI) is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. BI applications include the activities of decision support systems, query and reporting, online analytical processing (OLAP), statistical analysis, forecasting, and data mining. (WhatIs.com Glossary Definition)

Web resources and presentations:

News, articles and analysis:

Expert advice:

White papers and case studies:

  Customer Relationship Management (CRM) Return to Table of Contents
CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. (WhatIs.com Glossary Definition)

Web resources and presentations:

News, articles and analysis:

Expert advice:

White papers and case studies:

  mySAP Return to Table of Contents
MySAP, a product of the German software company SAP, is an e-business software integration tool that delivers content to the user based on their role in the enterprise. (WhatIs.com Glossary Definition)

Web resources and presentations:

News, articles and analysis:

Expert advice:

White papers:

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This was first published in September 2004

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