Your company is growing and that means it's time to extend beyond the core SAP capabilities. Here we have gathered the most important information regarding BI, CRM and mySAP to help you make the right decisions as you move from SAP R/3 to mySAP or Enterprise.
Business intelligence (BI) is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. BI applications include the activities of decision support systems, query and reporting, online analytical processing (OLAP), statistical analysis, forecasting, and data mining. (WhatIs.com Glossary Definition)
CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. (WhatIs.com Glossary Definition)
MySAP, a product of the German software company SAP, is an e-business software integration tool that delivers content to the user based on their role in the enterprise. (WhatIs.com Glossary Definition)