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October 2015, Volume 3, Number 5

Indiana's digital transformation helps battle infant mortality

Government is often seen as a technology backwater, characterized by outdated systems, poorly managed projects and wasted tax dollars. A couple of years ago, the state of Indiana decided to change that perception through a complete digital transformation. Led by change agent Sara Marshall, the state did all of this while introducing SAP HANA technology in ways that are helping to improve the lives of Indiana's citizens. The digital transformation of Indiana's government began in early 2013 with the administration of incoming governor Mike Pence. Chris Atkins, director of Indiana's Office of Management and Budget (OMB) at the time, tasked Marshall, who was director of business intelligence (BI) and analytics, and her team to make the government run on his tablet. They began to research areas where they could develop big data and BI applications to change the government's IT operations. Three main ideas needed to be addressed, according to Marshall. First, the state had more than 92 agencies, and their information was siloed and ...

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