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With no technical knowledge, is SAP CRM a good fit?

EXPERT RESPONSE FROM: Srinivasa Katta

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QUESTION POSED ON: 26 June 2007
I have over four years of work experience in IT and ITES industries. Recently I have started my training in SAP CRM. Since I do not have any technical knowledge, will an SAP CRM career be a good fit for me?

EXPERT RESPONSE
I am sure your call center or other IT related services experience would become handy in understanding the SAP CRM better. I am not sure in which ITES area you worked. My advice is pick up a SAP CRM module that closely related to your current work experience. Go for certification after a successful training.

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