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Enterprise Portal 5.0 configuration guides for mySAP CRM 4.0

EXPERT RESPONSE FROM: Srinivasa Katta

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QUESTION POSED ON: 19 July 2006
I am involved in SAP CRM 4.0 Channel Management implimentation for a telecom industry. Can you please guide me on how to gather resources about configuration? We are using EP 5.0. We do not have any configuration guides available in SAP best practices. Portal design is over, but backend configurations are pending. Kindly help us get through this.

Thank you so much for your wonderful answers.

SAP CRM configuration guides are available in Solution Manager. Installation of Solution Manager is recommended to get the maximum benefit of step-by-step configuration and documentation. Solution Manager also helps in monitoring Java stack system issues as you implement Channel Management.

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