R/3 is the comprehensive set of integrated business applications from SAP, the German company that states it is the market and technology leader in business application software. R/3 replaced an earlier system, R/2, which is still in use. R/3 uses the client/server model and provides the ability to store, retrieve, analyze, and process in many ways corporate data for financial analysis, production operation, human resource management, and most other business processes.
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A recent release of R/3 makes it possible to get to the R/3 database and applications through Internet access and Web browsers. A sales representative can initiate the workflow for a sales order by filling out an electronic form on a laptop that will be "translated" into input for the R/3 system. Other interfaces such as Lotus Notes can also be used. The Web implementation adheres to the Workflow Client API standard of the Workflow Management Coalition (WfMC).
A more recent version of R/3 adds features designed to speed product delivery by helping to manage the supply chain.