There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
SAP implementation and upgrades, SAP outsourcing and implementation partners, SAP Solution Manager, SAP support and maintenance, SAP training and certification strategy, Compliance, Buying SAP ERP software, Evaluating ERP for small business and the midmarket, SAP ROI and TCO, SAP trends and market projections
SAP All-in-One, SAP Business ByDesign, SAP Business One, SAP CRM software, SAP ERP software, SAP HR management, SAP MM, SAP PLM software, SAP PM, SAP SCM software, SAP SD, SAP financial management, SAP industry-specific software, SAP mobile technology, SAP supplier relationship management software, SAP xApps
Business Objects and SAP business intelligence, SAP CPM software, SAP MDM software, SAP and GRC, SAP BW, Data archiving
SAP Business Process Management, SAP Duet, SAP NetWeaver Enterprise Portal, SAP PI-XI, SAP and enterprise service oriented architecture, SAP application integration
SAP Basis administration and NetWeaver administration, SAP security administration, SAPscript and Smart Forms
SAP ABAP, SAP Java and J2EE, SAP Web applications, SAP interface technologies, SAP Workflow
Hardware for SAP, SAP hosting, SAP virtualization, SaaS SAP
Learn how SAP HANA solutions from HP can enable your business to better manage, analyze and
utilize their data by improving performance and real-time reporting.
The 2015 ERP report from Panorama Consulting Solutions also shows SAP outpacing Oracle and Microsoft on buyer shortlists.
Vendors broke new ground in practicality and affordability with these 3-D printers.
Strategic tools in master data management software can also improve ROI of ERP systems.
Shyam Nath will present on the Internet of Things, business intelligence and the analytics cloud at this year's Collaborate 15 conference.
Las Vegas is an analytics-driven city. With the rarity of cities collecting data like Las Vegas does, Oracle has an interest in Raghav Venkat's data.
Michael Brown thinks that the Collaborate conference has gotten away from its roots in education. At Collaborate 15, he is presenting sessions for new users and experienced ones.
Count Paxata among startups set to apply machine learning to problems of big data preparation.
As NoSQL databases become more prevalent in enterprise processing, designing data models for the flexible-schema systems is a looming challenge for data architects and developers.
A data governance program doesn't have to be a police action. Instead, advises expert Anne Marie Smith, data stewards should help bring about cultural change in a collaborative way.
Public cloud costs among AWS, Azure and Google are essentially a wash, so companies should manage AWS resources to get the most bang for their buck.
Which public cloud comes out on top in the AWS vs. Azure vs. Google debate? It depends on what you're comparing.
Enterprises interested in AWS Machine Learning should follow these four steps to successfully create machine learning applications.
At the company's Global Forum this week, SAS Institute introduced several new and upgraded analytics tools.
This edition of the Talking Data podcast looks at how businesses doing big data analytics can apply ethical codes to help ensure that they're good stewards of their customers' data.
Pushing analytics out to front-line workers can be a challenge for some businesses, but they can be overcome.
Company investments in contact center agents, facilities and technology can be an enemy to profits. The virtual contact center model may defray some costs.
Companies tend to focus on the events leading up to a sale. But research suggests that post-sale interaction is key for long-term relationships.
Companies now see online self-service options as a must-have for customer experience strategy.
SharePoint has about two-thirds of the document management and collaboration market. So why do users hate it?
Some users are wildly enthusiastic about SharePoint Online, while others are more than a touch reticent about it. Whither the gap?
SharePoint Online was supposed to eliminate some cost and management headaches for users. So why hasn't it?
Red Hat's talent VP advises making the vendor responsible for co-leading a change plan for implementing predictive software.
HR knows talent management software can help attract and retain staff. But without a well-developed project plan, the benefits may not be realized.
HR software expert Mary E. Shacklett helps you determine your must-have features and functions when buying HR tools.