There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
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Learn how SAP HANA solutions from HP can enable your business to better manage, analyze and
utilize their data by improving performance and real-time reporting.
Global functionality is available in the TMS market, but you should look beyond marketing materials and scrutinize your options carefully.
Having a game plan with alternatives and costs already known will allow you to influence a customer's omnichannel strategy to your advantage.
Digital manufacturing software helps manufacturers plan, simulate and optimize production processes before adding costly infrastructure and tooling.
Oracle RAC database services provide benefits to the database architecture. See how you can use Oracle Listener and the srvctl utility to create these services.
Oracle Social Network is a cloud-only tool that connects Fusion applications users, facilitating real-time conversation while keeping them secure and private.
Oracle recently partnered with startup Xamarin. Oracle also released the Oracle Commerce Cloud and got a court date for its lawsuit with Rimini Street.
Database pioneer Michael Stonebraker told an MIT conference that data curation tools offer a step forward on data integration. Others said things are already progressing through other means.
Implementing an effective data integration strategy is becoming increasingly important as organizations look to collect and analyze information from a diverse set of data sources.
The Redis open source DBMS provides a highly scalable data store that can be shared by multiple processes, applications or servers.
Monitoring and deep diagnostics on a per-container basis are two areas Amazon ECS can improve on in the early days of the container wars.
Docker is the hottest thing in town and Amazon, Google and other major cloud providers all want enterprises to use the container service through them.
Developers can work with Amazon Machine Images to control a variety of cloud resources, and can use AWS and third-party tools to improve workflows.
Customer data can be valuable on its own, but when it's combined with other internal information and outside sources in a data mashup, the business benefits of analytics apps can skyrocket.
Change is always hard, but at DFW Airport, giving users personalized tools helps reduce the stress of completing BI reports in a new way.
Balancing data access and security in an organization isn't the most glamorous task, but several chief data officers at an MIT conference said it's something CDOs need to take charge of.
Oracle updates its Sales Cloud to increase sales; Infer announces new lead gen product; and Xactly Strategic Services aims to drive workforce management.
Knowing as much as possible about customers is the first step in personalized marketing. But these practices mean nothing without customer trust.
Effective social media customer service requires companies to make some key decisions on staffing and division of labor.
Microsoft touts GigJam as a collaboration tool that will facilitate rapid teamwork for ad hoc tasks. But tech compatibility could prove a sticky wicket.
Redmond offered a sneak peak of its upcoming GigJam collaboration tool at Worldwide Partner Conference 2015, and other recent Microsoft news.
Poor enterprise search performance is a common pain point, but advances in machine learning could provide a more effective and intuitive alternative.
ADP and Oracle announced hundreds of improvements and new functions in cloud HCM, but the companies face a tough fight for market share.
Beyond and Snagajob also are expanding into HR SaaS to boost sales, but Indeed has no similar plans.
ZinePak's co-founders chose TriNet for strategic HR planning and won more time to spend on growing their business -- and compete on TV show 'Shark Tank.'