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  • Home
  • Ask the Experts
  • When is the right time to upgrade to SAP SCM 7.0?

    Expert Jawad Akhtar addresses the recent updates to SAP SCM 7.0 and how to approach an upgrade to the release.

  • Where can I find SAP FI/CO certification questions?

    Learn the best sources for finding SAP FI/CO certification questions to help you prepare for this important exam.

  • Changing time zones in SAP ECC 6.0

    An SAP user wants to know the risks of changing time zones in ECC 6.0.

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Expert Answers

  • Prerequisites for SAP BI training

    What are the prerequisites for SAP BI training? I have a J2EE background and I want to move to BI. I have heard SAP BI is the latest and greatest in business warehousing. I have also heard people s...

  • Approving workflows from Outlook

    I am implementing a workflow for requisition approval and would like the user to be able to approve/reject it from within Outlook (using ECC 6.0). I am approving the requisition at the header level...

  • Calling a custom workflow

    How do I call my custom workflow (in pa40) at hiring time?

  • Using change documents to update a Z table

    I need to update a Z table when there is a change in contract conditions (ME32K) or when a condition is created (ME31K). Can this be done through change documents: Change document object "cond_a" b...

  • Switching from an extended classic to a classic scenario

    Is it possible to switch a production SRM 5.0/ECC system from an "extended classic" scenario to a "classic" scenario? If so, what are the issues? The client believes this will eliminate the rewor...

  • The weaknesses of SAP CRM Pricing

    How do you manage the weaknesses of SAP CRM Pricing? For example: in the utility industry (electricity and gas supply), for B2B customers, it's impossible to work with the IPC without a specific pr...

  • Displaying text messages on SRM opening page

    Is there a way to display text messages on the opening page within SRM? For example, if you wanted to alert SRM users to outages or system changes.

  • Integrating a call center to SAP CRM 4.0: What are my connection choices?

    When implementing a multi channel customer service center (phone, email, fax, chat etc) and integrating it to SAP CRM 4.0 WinClient, what are my connection choices? Do I only have the SAP Multi Cha...

  • Interfacing CRM interaction center and HP Mercury Quality Center

    We are looking for a connector or interface between the SAP/CRM interaction center (IC) service tickets and HP Mercury Quality Center. We want to escalate and track defects in software products fo...

  • Tools for enabling SAP screens on a BlackBerry

    Can you suggest any tools/methodologies that a client of ours can use to enable certain SAP screens on a BlackBerry?

  • The difference between IC and PCUI

    What is the difference between IC and PCUI? Do these two techniques largely overlap?

  • The tables/views used to populate extractors

    I am trying to ascertain what tables/views are used to populate an extractor. I need to get the size of the underlying tables on R/3.

  • Using transactional and master data when creating an InfoCube

    When we create an InfoCube, we take dimensions along with key figures when we have to load data. Do I have to use two different datasources -- one for transactional and one for master data?

  • Useful transaction codes in SAP BI

    What are the useful transaction codes in SAP BW?

  • Breaking into an SAP career: Climb the ladder

    I'm currently a Microsoft Trainer and an Desktop Support Technician looking for a new career path. I'm looking at SAP for it's good rates of pay as well as the variety of modules one gets to choose...

  • The future of SAP CRM for banking

    What is the future of the SAP CRM/Banking area?

  • Adding extra usage types to ECC for CRM

    Is it possible to add additional usage types to ECC that interface with CRM if the initial installation to connect to CRM was not selected?

  • Integrating SAP CRM 5.0 to an R/3 system

    I need to integrate our SAP CRM 5.0 system to a backend R/3 system. So far CRM has been working as a standalone system with some transactions already posted in the system. We have a single product ...

  • Is there a 'load of program' option in report generation?

    Is there 'load of program' in report generation? I heard that this event is triggered before the start-of-selection output and initialization.

  • Defining a structure in a report

    How do I define a structure in a report?

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