Ask The SAP Expert: Questions & Answers
SAP CRM
Display in sets of :
-
How to get a list of all SAP CRM transactions
Ask the Expert - Find a list of SAP CRM 2007 transactions including all standard out-of-box SAP-delivered transactions by using IMG and following these steps. 12 November 2008 -
Should I get into SAP Financials after an MBA in Finance?
Ask the Expert - Obtain expert advice on which SAP module an MBA in finance should learn. 12 November 2008 -
Preparing for a job in SAP HR
Ask the Expert - Want to break into SAP HR from business? Read this expert tip to learn what courses and experience you need. 27 October 2008 -
Installing SAP CRM 2007 on Windows x64 VMware with an Oracle database
Ask the Expert - I am installing SAP CRM 2007 on Windows x64 VMware with an Oracle database. What are the high-level steps and issues involved with an install like this? 15 July 2008 -
Is it better to enter sales in SAP CRM or SAP ECC?
Ask the Expert - Our company is deploying SAP CRM and SAP ECC. Which is a better application for entering sales orders? Is SAP CRM robust enough for EDI sales orders? Can sales orders be modified in CRM if created in ECC and vice versa? 15 July 2008 -
How many modules and test scripts are in SAP CRM?
Ask the Expert - One reader wants to know how many modules and test scripts are there in SAP CRM? 14 July 2008 -
Is a good job possible with SAP certification but no project experience?
Ask the Expert - I was placed in a reputable company through a college program. It's been seven months into the job. I have been given in-house SAP training, but still have not worked on a project (so my implementation experience is null). If I do SAP certification can I expect a good job? 07 July 2008 -
Integrating a call center to SAP CRM 4.0: What are my connection choices?
Ask the Expert - When implementing a multi channel customer service center (phone, email, fax, chat etc) and integrating it to SAP CRM 4.0 WinClient, what are my connection choices? Do I only have the SAP Multi Channel Interface Server option or can I use the SAPphone Server? If there are different possibilities, what are the main decision criteria? 19 May 2008 -
Interfacing CRM interaction center and HP Mercury Quality Center
Ask the Expert - We are looking for a connector or interface between the SAP/CRM interaction center (IC) service tickets and HP Mercury Quality Center. We want to escalate and track defects in software products found in the field. We also want to keep visibility, in SAP/CRM IC, of the progress of the defect status as it is updated in QC. 19 May 2008 -
The difference between IC and PCUI
Ask the Expert - What is the difference between IC and PCUI? Do these two techniques largely overlap? 19 May 2008