Ask The SAP Expert: Questions & Answers
Business and IT alignment in SAP environments
It's challenging to maintain business and IT alignment, even in SAP environments. Whatever the technology infrastructure and whether or not an ERP package is deployed, IT and business must communicate effectively about the best ways to choose and configure technology to meet business goals. How can SAP best be used to achieve business goals? How can IT departments better understand and prioritize business requests? How do organizations develop an IT infrastructure that is both agile and flexible, in order to better respond to changing business requirements? In this expert section, get expert advice for maintaining business and IT alignment in SAP environments from Mark Smith, CEO and EVP of research for Ventana Research. Have a question? Send an email to editor@searchsap.com.
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How to better handle end-user requests for SAP functionality
Ask the Expert - A SearchSAP.com reader wants advice on developing a better process that will help IT better handle requests for functionality by end-users. 15 April 2010 -
How to build a business case for an upgrade to SAP ECC 6.0
Ask the Expert - A SearchSAP.com reader is looking to get buy-in for an upgrade to SAP ECC 6.0, and wants to know which key business terms to use in order to build a business case for the upgrade. 15 April 2010