Workflow event linkage becomes "deactivated"

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Workflow event linkage becomes "deactivated"

Workflow event linkage becomes "deactivated"

The workflow event linkage from an IDoc inbound error to the custom workflow mysteriously becomes "deactivated" in production. We have to then force a transport to reactivate the linkage. How can we determine the root cause of the linkage breakdown, and how can we prevent future "deactivations?"

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I would check which user is set up as the Workflow Administrator. What happens is when an event linkage is deactivated an e-mail is sent to the Workflow Administrator notifying him/her of the error including the reason for the deactivation. To see who the current Admin is you can execute transaction SWDC.

To prevent future deactivations you can

Execute transaction SWE2
Find the event linkage that is being deactivated
Change the value of the field Behavior upon error feedback and set it to Do Not Change Linkage
Transport this change to the target environment

The reason the linkage is deactivated is usually (but not always) due to some sort of binding issues (mandatory importing parameters of the workflow not being populated). The workflow event linkage is deactivated to prevent further errors occurring.

I would focus on why the event linkage is being deactivated.

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This was first published in July 2004

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