With some CRM experience what is needed to be a full-fledged CRM consultant?

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With some CRM experience what is needed to be a full-fledged CRM consultant?

With some CRM experience what is needed to be a full-fledged CRM consultant?

Srinivasa Katta, President and CEO, iServiceGlobe, Inc.

I am working as an IT solution consultant and would like to modify my career so that I am able to also be an SAP CRM consultant. I have a fair amount of project management, after-sales solution implementation and midmarket CRM hands-on experience.

To what extent should I pursue an SAP CRM certification so that I may become a full fledged CRM consultant?

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SAP CRM has a steep learning curve. Getting the certificate is the first step. I advise you to work on at least one project as an associated consultant to give you the experience needed.

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This was first published in June 2007

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