I go through the shopping cart monitor and it cannot be found. I even check BBP_PD and it is nowhere. What causes
a shopping cart to disappear from the system? I don't know if I need to check for buffers or for something else.
I'm not entirely sure why you're experiencing this problem. However, I often see users searching for shopping carts in the Order Status transaction results who fail to check for carts that have already been completed. This is due simply to oversight. I'm not sure what release of SRM you are using, but in SRM 4.0 onwards, the Check Status transaction contains the "Extended Search" link. > Then select the "Including Complete Shopping carts" check box. > Start.
This should return results on shopping carts that have completed the overall procure-to-pay process. Hope this helps.
Regards, Sachin Sethi
Dig deeper on SAP supplier relationship management software
Related Q&A from Sachin S. Sethi
An SAP SRM user is looking to update an SRM URL process when implementing or changing a catalog in a live environment in SAP SRM.continue reading
An SAP SRM user wants to know how to set Confirmation and Invoice as the default options in a limit-order shopping cart.continue reading
An SAP user wants to know the benefits of implementing SAP SRM, and if it's necessary to also implement SAP BI, XI and MDM at the same time.continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.