Should Business Process Reengineering be conducted before or after implementation?
Business Process Reengineering is an important partner to systems implementation. It may be a benefit if you could begin the BPR prior to your system implementation. This will help to identify any improvements that can be made prior to implementation and begin the process of change within your organization. Improvements that will be system enabled will form part of your benefits for implementation and also help the project team identify areas of change. The entire BPR needs to be closely coupled with your Organizational Change Management program. With careful planning and a sound project methodology your BPR and system implementation can work together to deliver a quality result for your organization.
This was first published in August 2002