How do I create a workflow in the development environment to use organizational units as the delivery device, and then send the workflow on to the test and production environments, without having to open the system for maintenance? Since these are SOX systems, opening up the data is a big headache.
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Hannah Smalltree, Editorial DirectorYour situation is a little different, as your users are the ones who are creating/changing the org units in production. If this can be avoided, then I would do so, but if this is an absolute requirement then you should change your workflows to call a responsibility rule in order to determine your agents. Then, once this is done, log into your production (or test) system and go to transaction OOCU_RESP. This will allow you to assign the org units to the responsibility for your workflow.
You should ensure that this does not in any way constitute a SOX compliance infringement.
This was first published in July 2005