My name is Jamie and I am looking for information on service packs for SAP. Would Administrator be the person responsible
for service packs? Can the service packs be applied remote if I am not able to find local consultant?
Service packs or Support Packages? Yes, the Basis Admin is the one that applies new support packages or any patches in general to the SAP servers. Because support packages are downloaded into the EPSinbox directory under the Transport Domain Controller they are available to all the other systems that participate in the same R/3 landscape. Thus, you have the ability to import them from any other system. Apply any new support packages very careful. At all possible do it in a test system (maybe a copy of DEV or PRD). If this is not feasable then try to import them in "test" mode. If your system has had changes to SAP standard objects then you will not only have to apply the new support package but to adjust some programs, functions, etc. This can be pretty interesting and it must be done carefully.
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