SAP says it's working...but it's not
When startsap is executed, the message shows that the database and instance has started. The startsap log also says the same, but SAP is not working. I observed the following things:

I logged in as oraSID and checked sapdba.

DATABASE: open
SAPMBD: 620, not connected

When I checked the process in OS level, none of the Oracle processes are running except listener. Only a few of the SAP process were running.

OS: Solaris 9 DB: Oracle 9.x.x.x SAP R/3 4.71

How do I proceed? Please help.

    Requires Free Membership to View

    When you register, you will start receiving targeted emails from my award-winning team of editorial writers. Our goal is to keep you informed on the hottest topics and biggest challenges faced by SAP professionals today.

    Hannah Smalltree, Editorial Director

    By submitting your registration information to SearchSAP.com you agree to receive email communications from TechTarget and TechTarget partners. We encourage you to read our Privacy Policy which contains important disclosures about how we collect and use your registration and other information. If you reside outside of the United States, by submitting this registration information you consent to having your personal data transferred to and processed in the United States. Your use of SearchSAP.com is governed by our Terms of Use. You may contact us at webmaster@TechTarget.com.

I need a little more information than this in order to troubleshoot properly. However, have a look in the following files:
  • The startsap log file which resides in the home directory of <sid>adm.
  • The Oracle alert file which resides in /oracle/<SID>/saptrace/background. Standard naming convention is alert<SID>.log.
  • The SAP developer traces which reside in /usr/sap/<SID>/<INSTANCE>/work. There should be a trace file for each work process (naming convention dev_w<number>). The dispatcher logs its messages in dev_disp, the message server uses file dev_ms.

This was first published in September 2006

Join the conversationComment

Share
Comments

    Results

    Contribute to the conversation

    All fields are required. Comments will appear at the bottom of the article.