We have a situation where one position reports to two other positions. How does that impact Workflow? Can we use...
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the "Priority" field in Create Relationship to resolve where the workflow should go for a particular responsibility?
Absolutely, that is precisely what the priority field can be used for.
In the Responsibility definition of your role you will notice there is a field called Priority. This corresponds to the Priority field in the 'Create Relationship' screen and is used when resolving the Agent(s).
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