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Problems installing software components

We have CRM 4.0 SP5 on abc host and Trex 6.0 SP1 on xyz host. We have installed the following software components on trxqas host:
1) Web Application 4.0
a) J2EE Engine from SAP inst
b) Java Libs
c) Java Connector
2) Text Retrieval and Classification 6.0 sp1
3) Software Agent Framework 4.0 Sp07

We checked the following links on xyz host: a) http://xyz:50000 b) http://xyz:50000/crmeiss c) http://xyz:50000/crmeiss/info...

d) http://xyz:50000/crmeiss/dispatch?SEARCH=test

All of the links are okay. We have also checked RFC destination (http destinations to External server) thru SM59 on abc host, a) SAF_CS_100 and b) SAF_SS_100, both are okay.

After we ran SAF diagnosis tool (CRMC_SAF_TOOL) on abc host it gives error under Overview -> Processes -> Knowledge Search(Standalone) -> Check heartbeat of search server:
"Search HTTP server settings incorrect"

We have given parameter values during SAF installation as below:

Parameters Value

1) BOL_POOLKEY CRMSAFBOL
2) CMP_POOLKEY CRMSAFCMP
3) GROUP EMPTY
4) SYSTEM_NAME C05 (SID OF CRM SERVER)
5) MESSAGE_SERVER_HOST abc(host OF CRM SERVER)
6) HOST abc(host OF CRM SERVER
7) CLIENT 100 (CLIENT OF CRM SERVER)
8) SYSTEM_NUMBER 00 (SYSTEM NUMBER OF CRM SERVER)
9) MAX_CONNECTION 5
10) BATCH_SIZE 50
11) CLUSTER_BATCH_SIZE 500
12) ACTIVATE_CCMS FALSE
13) ACTIVATE_SAT FALSE
14) MAX_WORKERS 5
15) JOB_ASSIGNMENT_INTERVAL 60

Kindly guide us to resolve the problem.

Please check OSS notes 749328, 730956, 744665 for help resolving this problem.
This was last published in March 2005

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