We're trying to get buy-in for an upgrade to SAP ECC 6.0, but the business isn't on board. We feel like it's tough to speak the same language. What are some key "business" terms we could use to facilitate a discussion to build a case for an upgrade?
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An upgrade should be examined from a series of business focused process efficiency and productivity along with what specific information and analytics can be used to get better business intelligence and performance management. Building out a series of specific tasks and activities that can be quantitatively improved from an amount of time to complete, or what can be improved to avoid or reduce costs along with risk. A cost/benefit analysis should look at the benefits of an upgrade over the total costs to acquire, implement and deploy ECC 6.0. This will help have a business focused discussion. Also, many other applications from SAP can be easily acquired and deployed with ECC that might be useful to examine.
This was first published in April 2010