We are using the Oracle database in conjunction with BugsEye. Can you let us know what the proper procedure is...
when searching for material by the material number?
In Requisite BugsEye, when a search is performed, only the products (items) that have been indexed in the database are available for searching. You might want to check with your database administrators to determine whether the jobs are running with "Full-text indexing". This enables free-text searching within the catalog.
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