Evaluating CRM, online store and Internet Sales R/3 Edition
We currently run R/3 4.6C on Windows with SQL Server. We own the entire mySAP.com suite; however, we have never implemented any of the components outside of core. We want to implement a basic, low-cost B2B sales order processing and status checking process. Should we be concentrating our efforts on the online store or the Internet Sales R/3 Edition? What are the basic differences in functionality?
When you register, you will start receiving targeted emails from my award-winning team of editorial writers. Our goal is to keep you informed on the hottest topics and biggest challenges faced by SAP professionals today.
Hannah Smalltree, Editorial Director
Since you own the entire business suite license, my first instinct would be to ask you to jump into the CRM – online solution. This obviously gives you access to some various powerful, CRM B2B functionality such as product catalog management, partner management, marketing analytics, click-streaming (for profiling your shoppers buying patterns). But since simplicity is key, I would ask you to evaluate the R/3 edition as well.
Some key elements for evaluation of a B2B solution are:
Dig Deeper
-
People who read this also read...
This was first published in November 2005