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Error when clicking the SAP GUI logon button

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Do the following to troubleshoot:

Ping the hostname from your PC. Is the instance number reading "00"? Try to telnet to port 3200 or 3600.

Is there anything in the developer traces which suggest that the SAPGUI connection fails? Have a look in the SAP developer traces which reside in "/usr/sap///work." There should be a trace file for each work process. The dispatcher logs its messages in "dev_disp," the message server uses the file "dev_ms."

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This was first published in July 2008

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