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Creating a standard Service Notification form

How can we create a standard form to send to our customers from a Service Notification? Ideally this form would serve as a mailing label for those customers who will need to send products to us for service. Even more ideal would be a label printed with a bar code that contains all the pertinent information about that product, serial number, customer, etc. The idea is to have a standard form for all products coming into our plant for service such that all information is readily available at a glance.
SAP CRM has actions for output (Print etc).
This was last published in November 2004

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