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Clicking on the SAPGUI logon button brings error message

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Do the following to troubleshoot:

Can you ping the hostname from your PC?

Is the instance number really 00? Try to telnet to port 3200 or 3600.

Is there anything in the developer traces which suggest that the SAPGUI connection fails? Have a look in the SAP developer traces which reside in /usr/sap///work. There should be a trace file for each work process (naming convention dev_w). The dispatcher logs its messages in dev_disp, the message server uses file dev_ms.

Dig Deeper

This was first published in July 2008

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