SAF: Knowledge Search
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This causes the index server and knowledge search to stop functioning. However, if we bounce the server, everything gets restored and starts working normally. What could be the problem?
* Patch location:
http://service.sap.com/patches -> SAP Software Distribution Center -> SAP Support Packages and Patches -> SAP Application Components -> SAP CRM -> SAP CRM 4.0 -> CRM Software Agent Framework
* Installation instructions:
http://service.sap.com/crm-inst -> SAP CRM 4.0 -> General and Technical Installation Guides -> Software Agent Framework (SAF) 4.0
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