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Breaking into a functional SAP career without the technical side (ABAP/Basis)?

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It's good to remember that usually you can only make one major shift per job change. Switching from technical non-SAP to technical SAP is one shift, and from technical SAP to functional SAP is another. I know it's hard to stick with something when you're ready to move on to a new skill set, but if you have trouble making two jumps in one job search you may have to take it one step at a time. But if you are patient and determined, you have a good chance of pulling it off. As for the second question, based on your customer support and call center background, I'd target SAP CRM as your entry point. Even landing a role on the technical side of an SAP CRM project would be a great first step for you. Good luck!

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This was first published in July 2007

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