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Choose the best tools for effective SAP CEM

Integrating SAP ERP with CRM gives companies a whole view of the customer experience. But do you use SAP's own CRM product or look elsewhere?


Supply chain analytics may find a home with SAP HANA

SAP HANA offers many analytics tools that can benefit a company's supply chain -- but choose carefully when considering supply chain analytics options.


SAP HANA offers many deployment options

With SAP HANA, an enterprise's options for tapping the cloud are wide open -- and only getting wider.

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SAP solidly behind customer engagement strategy

Customer relationship management is giving way to customer engagement management as the new business strategy. SAP is evolving in recognition of this change.

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Blog: SAP Watch

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  • SAP ERP software

    S/4HANA: SAP rewrites Business Suite

    Despite SAP's glowing S/4HANA announcement, analysts say extent of Business Suite move to HANA in-memory database and migration path are still unclear.

  • SAP outsourcing and implementation partners

    Implementation partners key to SAP's SME strategy

    SAP SME success is tied to SAP's implementation partners. But making full use of the SAP suite remains a challenge for small to midsize businesses.

  • Evaluating ERP for small business and the midmarket

    SAP SME panel on Millennials' broader impact

    Small-business panelists at SAP conference say Millennial customer experience preferences driving recruitment, B2B technology.